Understand the Digital Transformation
Have you heard of the ” Digital Transformation ” that is impacting the world? If not, it’s time to learn what that expression means:
“Digital Transformation is the process by which organizations use technology to increase their reach, improve their performance and guarantee increasingly better results. It is a structural change in companies that start to consider technology as an essential asset for maintaining the business model. ”
The technician that supports an organization’s IT environment understands the customer, consumer, and internal staff member computing needs. The technician assists this clientele by addressing the hardware and software issues that delay workplace productivity.
IT Technicians possess an array of practical knowledge that enables them to deal with numerous problems of technical support of the department. They install and upgrade user software, maintain operational documentation and provide remote and on-site support.