DISRUPTIVE TECHNOLOGY’S IMPACT ON TALENT
From the outsourcing of human drivers to machines and chatbots taking over traditional customer service roles, the age of artificial intelligence has officially arrived. With our increased reliance on technology, new services like artificial intelligence, machine learning, natural language processing and cloud storage are quickly becoming the new norm in our personal and professional lives.
And the technology professionals involved in the development and maintenance of these systems are in high demand and short supply.
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Similarly, industries are under constant pressure to keep up with the technologies. Take health care as a prime example. In an industry that once relied heavily on paper and manual processes, the health care market has had to adopt digital technologies to manage everything from patient files to VMS to deploying contract labor.
The bottom line is that while machines are taking the place of humans in many arenas, very skilled humans are required to enable the technology that, in turn, helps us all reap the benefits of automation.