Keep your permanent employees satisfied. These people are your company’s bread and butter, so you need to create a workplace environment that’s inspiring, rewarding and encouraging. Contrary to what you might think, doing so doesn’t always mean boosting salaries. Boost benefits, find unique perks, implement an employee recognition program or establish retreats that engage them. Most importantly, always be available to listen to concerns and address them. Your permanent employees’ happiness is largely dependent upon their perception of being heard.
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Appreciate the unique needs of your contingent workers. A contingent workforce is hired to fill a need and they know their position may be eliminated at any given time. Plus, their salaries and any other perks are pre-determined, so they’re not incentivized like your full time people. Regardless, you cannot be careless or apathetic when dealing with these individuals. As mentioned, they’re a valuable asset to your company and deserve to be treated as such.
While your regular employees and contingent personnel are contributing to your company’s bottom line, you need a different approach to each group in order to maintain efficiency and productivity. It starts with recognizing that they have unique goals and keeping the lines of communication open to hear from both sides. Treat them as the distinct creatures that they are, and you’ll be better able to keep them all happy and address any issues that arise.